The most common accidents that fall into this category are often a result of negligence on the occupier’s behalf. These can include: tripping or slipping due to a hazard, injury due to unsafe conditions and/or faulty equipment, or injury due to failure to provide warning signs.

Compensation is claimed from the occupier’s public liability insurance company, and the aim of making a claim is to compensate you for the injuries that you have suffered (physical and emotional), and to put you back in the position you were before you had the accident.  

How do I make a claim?
In order to make a claim, we need to establish that you were a lawful visitor to the premise and that the occupier breached the duty of care that is owed to lawful visitors.  We will also need to obtain medical records from Consultants and experts in their fields in order to prove that the accident is what caused your injuries. If you are involved in an accident, it is important to train and obtain details of the owner or management of the premises where your accident occurred, their full name or organisation name, contact details, and if possible, details of their public liability insurance details.

It is also useful to obtain names and contact details of any witnesses to the accident, as they may be able to provide key evidence in your case, especially if liability is in dispute. If the occupier has an accident book, they may ask you to sign it. At the very least you should check that your accident has been noted, or an accident report has been prepared. It is useful for us if you try and obtain a copy of the accident report, as it provides key evidence that the accident took place.

How long do I have to make a claim?
You can make a claim for three years after the accident. But we recommend making a claim as soon as possible. If the claim involves a child then they have until their 21st birthday to make the claim. However over time the process to prove that the accident caused your injuries becomes harder and harder to prove so we suggest you do not delay in making your claim.  

If you have any questions about Occupiers Liability don’t hesitate to call us on 01707 244710 to speak to a friendly member of our team.